Help

The Dice Kayek Customer Services team will be happy to assist you with product, stockist, and collection inquiries Monday - Friday from 9am to 6pm (CET).

Please contact us by emailing shop@dicekayek.com or by calling +33 1 40 26 37 68.

Shipping and returns

Dice Kayek offers free Shipping and Returns.

Standard Delivery Times
Europe: 2-3 days
USA: 3-5 days
Rest of the World: 3-5 days

– Orders are processed Monday - Friday during business hours.
– You will receive an email containing your DHL Tracking Number once your package has been shipped. You can also track your order via the My Account section in My Orders.
– For shipments outside of the EU & UK: Please note that the shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country.
– Items are returnable within 15 business days.

Please refer to our Shipping & Returns page for further details.

Customization service

We offer a bespoke service tailored to your needs.

You can personalize your purchase by requesting our complimentary Customization Service at our boutique or at a distance by detailing your measurements.

For more information, please see our Boutique Services page.

Size guide

INTERNATIONALXSSML

FRANCE (FR)

32

34-36

38-40

42-44

ITALY

36

38-40

42-44

46-48

USA

0

2-4

6-8

10-12

UK

4

6-8

10-12

14-16

JAPAN

3

5-7

9-11

13-15

CHINA

145/73A

150/76A - 155/80A

160/80A - 160/84A

165/84A - 165/88A

AUSTRALIA

4

6-8

10-12

14-16

Reserve in Boutique

Our Reserve in Boutique service allows you to verify the availability of the items you are interested in and reserve them for a chance to try them on in our Paris boutique.

Simply fill out the form below with your contact details and state the product code, your size, and/or your preferred color combination. You will be contacted by one of our staff to confirm your reservation.